Shipping & Postage Policy – Human Bank™

Last updated: 8th July 2025

At Human Bank™, we aim to ensure your book and product orders are delivered reliably, affordably, and with care. Below is our shipping policy outlining timeframes, costs, and other key details.

1. Processing Time

• Orders are typically processed within 2–3 business days.

• You will receive a confirmation email once your order has been dispatched.

• During peak periods (e.g. promotions, holidays), processing may take up to 5 business days.

2. Shipping Within Australia

• All orders are shipped from Sydney, NSW via Australia Post.

• Estimated delivery: 2–7 business days depending on your location.

• Tracking is provided on all parcel shipments.

Postage Costs:
Order Type Shipping Method Estimated Delivery Cost
1 Book Standard Parcel2–7 business days$8.95 AUD
Digital Products Instant Download Instant Free

3. International Shipping

• For international customers out of Australia. we recommend purchasing from Amazon for International shipping.  Search Human Bank at Amazon  - www.amazon.com
  
  International Shipping :

Customs duties or import taxes (if applicable) are the responsibility of the recipient.
We can ship internationally via Australia Post International. Delivery timeframes vary by region.
Estimated Delivery Times:

• New Zealand: 7–12 business days

• Asia & North America: 10–20 business days

• UK & Europe: 12–25 business days

4. Digital Products (eBooks, PDFs)

• eBooks and downloads are delivered instantly via email or website link after purchase.

• No shipping fees apply for digital items.

5. Order Tracking

• Once your order is dispatched, you will receive an email with tracking details (where applicable).

• For delivery issues, contact Australia Post or contact us directly at here!

6. Lost, Delayed or Damaged Orders

• Please allow up to 15 business days (Australia) or 30 business days (international) before reporting a parcel as missing.

• If your order is damaged upon arrival, contact us with photos and we will arrange a replacement or refund where appropriate.
   

7. Contact Us
If you have any shipping questions, contact us at:
 Contact us here!
Mailing Address: PO Box Q560, Queen Victoria Building, NSW 1230, Australia
Website: www.humanbank.life